Privacy Policy

Information We Collect

We collect personal and technical information when you interact with https://crazytime.com.ph, including but not limited to:

  • Full name
  • Date of birth
  • Contact details (email, phone number)
  • Residential address
  • Payment information (e.g., credit/debit cards, e-wallets)
  • Device and usage data (IP address, browser type, referring URLs, session duration)

This information may be collected through account registration, gameplay activity, promotional participation, or support inquiries. We also use cookies and tracking technologies to improve performance and personalize your experience.

How We Collect Personal Data

Personal data is collected actively when you submit information (e.g., registration, contact forms), or passively through automated means (e.g., cookies, analytics tools, social media tracking).

Why We Collect and Use Your Data

We process your personal information for the following purposes:

  • To verify your identity and comply with Know Your Customer (KYC) and anti-fraud obligations
  • To process payments and withdrawals securely
  • To provide customer support and resolve user inquiries
  • To tailor offers, bonuses, and promotions to your preferences
  • To improve the performance and usability of our website
  • To detect, investigate, and prevent fraudulent or illegal behavior
  • To meet legal and regulatory requirements

Personalization and Analytics

By analyzing user behavior, preferences, and interaction with Crazy Time, we can:

  • Suggest games and content based on your activity
  • Enhance navigation, page speed, and responsiveness
  • Track marketing effectiveness and site engagement metrics

Data Sharing and Disclosure

Your personal data may be shared only under the following conditions:

  • With trusted third-party service providers (e.g., payment processors, marketing agencies) who operate under confidentiality agreements
  • When legally required by governmental authorities, courts, or law enforcement
  • To protect the rights, safety, or integrity of CrazyTime.com.ph or our users
  • In connection with a business transfer, merger, or asset sale

We never sell your personal data.

International Data Transfers

Due to the global nature of our operations, your data may be transferred outside your home country. Any international transfers comply with relevant privacy and data protection laws, ensuring adequate safeguards are in place.

Data Security Measures

We employ strict technical, physical, and organizational controls, including:

  • SSL encryption for all data in transit
  • Secure firewalls and intrusion detection systems
  • Access limitations to authorized personnel only
  • Regular audits and system reviews

Retention of Information

Your data is retained only for as long as necessary for the purposes outlined above or as legally required. Once no longer needed, we ensure secure deletion or anonymization.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Personalize your gaming experience
  • Analyze usage trends and improve content delivery
  • Provide social media integrations and targeted advertising

You may disable cookies in your browser, but doing so may affect site performance.

Your Privacy Rights

You have the right to:

  • Access the data we hold about you
  • Correct inaccurate or outdated information
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw previously given consent
  • Request data portability where applicable

To exercise these rights, contact our support team. Identity verification may be required.

Children’s Privacy

CrazyTime.com.ph does not knowingly collect data from individuals under the age of 18. If such information is discovered, it will be deleted immediately.

Changes to This Policy

We may update this Privacy Policy to reflect changes in legal obligations or our practices. Any changes will be posted on this page, and in some cases, we will notify you via email or in-app alerts.

We encourage you to review this page regularly.

Contact Information

For any questions, concerns, or data-related requests, please reach out via the contact form on https://crazytime.com.ph.